When will I receive my password?

After the transaction has been successfully completed, you will receive an Order Invoice / Receipt from our reseller Avangate. Wait for another e-mail from renoise.com, because that one contains your password. To download your personalized full version of Renoise, use that password to login to Renoise Backstage.

Depending on your spam filter, the e-mails may have been blocked. If you cannot even find the e-mails after searching your spam folders:

• Put renoise.com and avangate.com on your whitelist
• Generate a new password (username = name that you used to register, eg. "John Doe")
• Check your e-mail again

If all fails, contact us. Include as much relevant information as possible.